Accessibility Statement

This statement was last updated on 10/09/2025.

We at Dojoleaf are working to make our site www.dojoleaf.com accessible to people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards in line with European and Luxembourg regulations.

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Our Commitment

We strive to make our website accessible in accordance with the EU Web Accessibility Directive (Directive (EU) 2016/2102) and the Web Content Accessibility Guidelines (WCAG 2.1), Level AA. This means that all users, including those with disabilities, should be able to:

• Navigate the site and purchase products (tea and related items) without difficulty.
   

• Access content in a clear and understandable way.
   

• Use the website with assistive technologies such as screen readers, voice recognition software, or screen magnifiers.
   

Measures to Support Accessibility

To achieve accessibility, we have taken the following measures:

• Designed the website with responsive layouts and readable fonts.
   

• Ensured sufficient contrast between text and background.
   

• Provided alternative text for images of our products.
   

• Structured content with clear headings and navigation.
   

• Tested key functions (such as product search, shopping cart, and checkout) with accessibility tools.
   

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

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• Email: contact@dojoleaf.com

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• Postal address: 141, Rue de Trèves, L-2630 Luxembourg, LUXEMBOURG

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We aim to respond to accessibility-related requests within a reasonable timeframe, and in any case within the limits set by applicable Luxembourg and EU law.

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Enforcement Procedure

If you are not satisfied with our response, you have the right to escalate the matter to the competent authority in Luxembourg:

• Information and Press Service of the Luxembourg Government (Service Information et Presse, SIP) – which acts as the national authority for web accessibility.